Privacy Policy

Last updated: December 1, 2025

RedirectFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our redirect management service.

1. Information We Collect

Personal Information

When you create an account, we collect:

  • Name and email address
  • Company name (optional)
  • Billing information (processed securely via Stripe)
  • Account credentials

Usage Information

We automatically collect:

  • Redirect rules and configurations you create
  • Analytics data (redirect hits, geographic distribution)
  • Log data (IP addresses, browser type, timestamps)
  • Device and browser information

Cloudflare Integration

When you connect your Cloudflare account, we store your API token securely to deploy redirects on your behalf. We do not access any other Cloudflare data beyond what's necessary for redirect management.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our redirect management service
  • Process transactions and send billing notifications
  • Deploy redirects to your Cloudflare account
  • Provide analytics and insights about your redirects
  • Send service-related communications
  • Respond to your inquiries and support requests
  • Improve our services and develop new features
  • Detect and prevent fraud or abuse

3. Data Sharing

We may share your information with:

  • Cloudflare: To deploy and manage your redirects
  • Stripe: To process payments securely
  • Service Providers: Who assist in operating our service
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure API token storage with encryption
  • Regular security audits and monitoring
  • Access controls and authentication
  • SOC 2 compliant infrastructure

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Analytics data is retained for 12 months. You can request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent where applicable

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. See our Cookie Policy for more details.

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place in compliance with applicable data protection laws.

9. Children's Privacy

Our service is not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: